Frequently asked questions

Hotel Alpfrieden is at Seestrasse 3 in Bettmeralp, a car-free village at around 2,000 metres above sea level in the Aletsch Arena, in the canton of Valais. It’s a 10 to 12 minute walk from the cable car top station, or we can pick you up. You’ll find all the travel information here.

Travel by train or car to the Bettmeralp valley station and take the cable car up. The ride takes 7 to 9 minutes. The village is car-free, and there’s parking at the valley station. You’ll find the cable car timetable on the Aletsch Arena website.

Your luggage travels with you in the cable car from the valley station up to Bettmeralp. From the top station, you can walk to the hotel (about 10 to 12 minutes), or we can pick you up with your luggage. With the SBB luggage service, you can also send suitcases, skis and bikes ahead from your home to Bettmeralp or straight to the hotel.

We’re happy to pick you up at the top station: by electric bus in summer and by snowmobile in winter, for up to 5 people. It’s best to call us on +41 27 927 22 32 as soon as you reach the valley station. The service runs between 8:00 and 20:00. More about the transfer.

For stays of 3 nights or more in the main house, the transfer on arrival and departure is included. Otherwise we charge a fee per trip.

Bettmeralp is car-free. At the Bettmeralp valley station there is a car park and outdoor parking, both subject to a charge. You’ll find prices and information on the Aletsch Arena website.

Your room is ready from 15:00. Earlier check-in is possible subject to availability, but cannot be guaranteed.

On your day of departure, please check out by 11:00. Early check-in or late check-out may incur a surcharge.

No problem. Please let us know in advance if you’ll arrive after 19:30, so that we can prepare your check-in and key handover and arrange the details with you. Please check the last cable car departures, as car-free Bettmeralp can only be reached by cable car: timetable and operating hours.

Yes. The main house has family rooms and suites with sofa beds. See all rooms at a glance.

Most rooms in the main house have a balcony with an open view of the mountains. You can see whether your room has a balcony in the room description.

Yes, depending on the room category, we provide cots and extra beds for an additional charge. Please let us know when you book.

Children up to 5 years old don’t pay tourist tax. For children and young people aged 6 to 15, it is CHF 1.75 per night. You’ll find the details in our GTC.

Free Wi-Fi is available throughout the hotel.

There’s a ski room for your skis and a room with a dryer for your ski boots.

We don’t have our own spa. Instead, you get free entry to the indoor pool at the Bachtla sports centre. The sauna is not included.

Yes, a lift takes you to the upper floors of the hotel.

Yes, dogs are very welcome! Please let us know when you book that you’re bringing your dog. We charge a fee per dog per night. For hygiene reasons, dogs are not allowed in the breakfast room, but they are welcome on the terrace and in the à la carte restaurant.

Yes, a generous breakfast buffet is included with every room. In the winter season, you can add half board for an extra charge; in the summer season, half board is only available for groups of 10 or more.

Yes, our restaurant and sun terrace are open to everyone. Our kitchen team cooks fresh, regional and seasonal food. You’ll find opening hours and more on our restaurant page and in the menu.

You can book a table online, by phone or by email.

You’ll find vegetarian dishes on the menu. If you have allergies or intolerances, for example to gluten, please let us know.

In the winter season, you can add half board to any room. Please book it in advance and for your whole stay. Individual evenings can’t be added or removed. In the summer season, we only offer half board for groups of 10 or more.

You’re welcome to do so at any time. As half board is booked for your whole stay, however, we can’t refund individual evenings. Please let us know in good time if you’ll be eating out.

Yes. On special occasions such as the New Year’s Eve gala dinner, we charge guests on half board a holiday surcharge.

Yes, reduced prices apply for children. We’ll be happy to tell you the prices when you book.

It depends on the rate you booked. With our standard rate, cancellation is free up to 60 days before arrival. After that, we charge 50% (59 to 30 days before), 80% (29 to 15 days before) and 100% of the booking amount (from 14 days before and for no-shows). For special offers and bookings via platforms such as Booking.com, their conditions apply. The conditions in your booking confirmation and our GTC always apply.

You can pay by Visa, Mastercard, American Express, Diners Club, debit card or cash, or in advance by bank transfer. TWINT is accepted in the restaurant, but not for overnight stays.

With our standard rate, you pay in two instalments by the credit card you provided or by bank transfer: 50% 60 days and 50% 15 days before arrival. For other rates, the respective payment conditions apply, see our GTC.

Winter season 2026/27: 16 December – 29 March.
Summer season 2027: 4 June – 24 October.
You’ll find available rooms and prices online.

Yes, Hotel Alpfrieden is right next to the slopes and ski lifts of the Aletsch Arena. You can ski right up to the door. More about winter in Bettmeralp.

At the Pro Natura Aletsch Centre, you can discover fascinating facts about the glacier and nature. You can swim in the indoor pool at the Bachtla sports centre with free entry from us. Down in the valley, Brig and the Brigerbad thermal baths are worth a trip. You’ll find current events in the Aletsch Arena events calendar.

You can swim in the indoor pool at the Bachtla sports centre with free entry from us. In our restaurant, you can enjoy Valais specialities. Down in the valley, Brig and the Brigerbad thermal baths are worth a trip. You’ll find current events in the Aletsch Arena events calendar.